Shipping and Delivery Terms
Delivery Area
Delivery is available within Germany and to selected European countries.
Shipping Service Providers
Delivery is made by one of the following shipping service providers:
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DHL
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DPD
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GLS
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UPS
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MF Delivery Service
We select the shipping service provider.
Shipping Costs
All prices are inclusive of statutory VAT.
Shipping within Germany
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Free shipping for orders over €49.00
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For orders under €49.00, shipping costs are €7.99
Express and Special Deliveries
MF Express Delivery (Gladbeck + 15 km radius)
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Shipping costs: €10.00
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Minimum order value: €49.00
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Delivery time: within 24 hours
Express Shipping (DHL or DPD)
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Shipping costs: €13.99
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Delivery time: 1–2 business days, provided the goods are in stock
Deliveries to German islands
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An additional island surcharge of €3.00 applies
Shipping Costs Europe
Weight 0–9 kg
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Belgium: €24.99
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France: €24.99
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Greece: €24.99
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Italy: €24.99
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Luxembourg: €24.99
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Netherlands: €24.99
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Austria: €24.99
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Spain: €24.99
Weight 9–20 kg
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Flat rate across Europe: €59.99
For deliveries to other European countries, please contact us via WhatsApp chat or the live chat in our online shop.
Delivery Times
Unless otherwise specified in the item description, delivery will be:
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Within Germany: 2–4 business days
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MF Express Delivery (Gladbeck + 15 km): within 24 hours
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Express Shipping: 1–2 business days
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European deliveries: 5–15 business days
If advance payment has been agreed, the delivery period begins on the day after payment is received.
Delivery Notes
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No deliveries are made on Sundays and public holidays.
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If items with different delivery times are ordered, they will be shipped in a single consignment, unless otherwise agreed.
In this case, the delivery time will be based on the item with the longest delivery time.
Transfer of Risk
If the customer is a consumer, the risk of accidental loss or accidental deterioration of the goods passes to the customer only upon delivery of the goods.
If the customer is an entrepreneur, the risk passes to the customer upon handover to the shipping company.
